Returns & Refunds

We offer a 30-day return and exchange policy for all unused, unworn and undamaged clothing, accessories and jewelry.

To be eligible for a return:

  • Items must be returned within 30 days of delivery.
  • Products must be in original new condition, with all tags and packaging intact.
  • Return shipping costs are borne by the customer unless the item is faulty, damaged or incorrect.

Refunds


Once your return is received and inspected, we will send you a confirmation email.

Approved refunds will be processed to your original payment method within 3–5 business days.

Exchanges


If you need to exchange for a different size, color or style, please contact our customer service team first. Exchanges are subject to stock availability.

Non-Returnable Items


For hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Earrings and body jewelry
  • Intimate apparel, lingerie and bodysuits
  • Personalized or custom-made items

How to Return


To start a return, please contact our support team to obtain a return authorization.

Returns without prior approval may not be processed.

If you have any questions, feel free to contact us at any time.